LIBRARY MANAGEMENT WITHOUT BIAS

JAI Press, 1980
CONTENTS

LIST OF CONTRIBUTORS.....xi
PREFACE
Ching-chih Chen.....xiii

FOREWORD TO THE INSTITUTION
Robert D. Stueart.....xv

INTRODUCTION
Ching-chih Chen.....xix

CURRENT STATUS OF LIBRARY MANAGEMENT BIASES
AND THEIR IMPLICATIONS
Clara Stanton Jones.....1

HALFWAY TO THERMOPYLAE
A. J. Anderson.....11

MAKING EFFECTIVE DECISIONS
George H. Labovitz.....31

MANAGING FOR PRODUCTIVITY
George H. Labovitz.....41

CHANGING OLD AND PLANNING NEW ORGANIZATIONAL
STRUCTURE
Patricia Battin.....51

RACISM AND SEXISM IN LIBRARY ORGANIZATIONAL STRUCTURE
E. J. Josey.....63

COMMUNICATIONS DYNAMICS FOR MANAGEMENT
Estelle Jussim.....75

NON-VERBAL COMMUNICATION AND MANAGEMENT
Estelle Jussim.....91

VERBAL INTERACTION: LANGUAGE AND SOCIAL RESPONSIBILITY
Wayne O'Neil.....101

SOME OBSERVATIONS ON AFFIRMATIVE ACTION
Nancy Randolph.....107

EMPLOYEE SELECTION PRACTICES
Margaret Myers.....113

PERFORMANCE APPRAISAL
Mary A. Hall.....127

INSERVICE TRAINING AND STAFF DEVELOPMENT
Barbara Conroy.....145

PUBLIC RELATIONS OVERCOMING THE NEGATIVE IMAGE
Margaret Chisholm.....155

NEW OBJECTIVES FOR LIBRARY MANAGEMENT
Connie Dunlap.....169

APPENDICES

APPENDIX I
Program of the Institute on Library Management Without Bias and
Faculty.....177
APPENDIX II
Planning Committee and Faculty of the Institute.....185
APPENDIX III
List of Institute Participants.....187
APPENDIX IV
Summary of Issues and Problems Related to Bias-Free Library
Management-Group, Discussion.....194
APPENDIX V
Summary Evaluation of the Institute, Prepared by Ching-chih Chen.....195
APPENDIX VI
Sample Write-ups by Institute Participants.....199
APPENDIX VII
Photographic Overview of the Institute.....207

AUTHOR INDEX.....217

SUBJECT INDEX.....223