QUANTITATIVE MEASUREMENT AND DYNAMIC LIBRARY SERVICE
Oryx Press, November, 1978
CONTENTS
Preface.....xi
Introduction.....xiii
Contributors.....xix
PART I. Aspects of Quantitative Evaluation of Library Services.....xxiii
Statistical and Systems Applications in Library Management
Ching-chih Chen.....1
Some Achievements and Limitations of Quantitative Procedures
Applied to the Evaluation of Library Services
F. W. Lancaster and Deanne McCutcheon.....12
Statistical Methods for Library Management
Morris Hamburg.....31
Systems Approaches to Library Management
F. F. LeinkuAler.....44
PART II. Practical Library Statistical Studies.....79
Quantification of Reference Services at the Wayland, Mass. Public Library
Melissa Chait.....81
Quantitative Measurement for Space Utilization in a Medium sized
Public Library
Lcile-]enc Roberts.....87
A Journal Use-Study in a VA Hospital
Julie L. Long.....95
A Survey of Library User Demands in an Industrial Corporate Library
Karen Feingold end Jane Ward.....103
The Nonresident Borrowers of the Jones Library: A Statistical Study
for Amherst, Massachusetts Public Library
Anne M. Burner.....113
Journal Use in a Community Hospital
SheileNewlands Ideate.....129
Document Exposure Counts in Three Academic Libraries:
Circulation and In-Library Use
Joan Stockard, Mary Ann Griffin and Clementine Coblyn.....136
The Cost-Benefit of a Book Detection System: A Comparative Study
Donald L. Ungarelli.....149
An Analysis of the Effectiveness and Cost-Benefit of the
Checkpoint Mark II Book Detection System Installed in the
Library Section of Bristol Community College's Learning
Resource Center
Harvey garnet.....159
Study of the Acquisition Profile‹Yale University Library System
Myra Carbonate.....170
Survey of a Learning Resources Center: Facilities and Use
Ethel Apple.....185
A Study of Life Sciences Book Use in the MIT Science Library:
Budgetary Implications
Sandra Spurlock and Ellen Den.....200
Monograph Duplication in the Kresge Center for Teaching Resources
Andrea C. Hoffiman .....225
A Conceptual Framework for the Performance Measurement of a
Canadian Federal Government Health Sciences Library Network
Sandra Paricr .....245
APPENDIX I
Report on Capitol Region Library Council Study.....263
GLOSSARY Ching-chih Chen.....266
BIBLIOGRAPHY Joy McPherson.....271
INDEX.....285