Simmons School of Management
Communication Styles Diagnostic
Professor Mary Shapiro


Name:
Last 
First 

Simmons Program or Class name:

Check the response that best describes you. If both options describe you, select the one that you most frequently might do. There are no right or wrong answers, so answer them as spontaneously as possible.

PART ONE

1. Your face and body reveal what you are thinking/feeling:
frequently: you can be “read like a book.”
never: you have a “poker face.”

2. When you need to make a decision, you usually:
“go with your gut”, basing it on what “feels right.”
make decisions based on what the facts dictate.

3. You get your greatest satisfaction when you work:
as a sole contributor working independently
as a member of a team working collaboratively

4. When you meet someone in a professional setting, you tend to:
call them by their first name or nickname right away
use their first name only if they request you to do so

5. When you are in a meeting with your peers, you prefer to:
spend some time socializing, even if it means the meeting may run overtime
get right down to business so that the meeting will finish on time

6. If a project is running behind schedule, you will:
push to meet the deadline, even if it negatively impacts employee morale
allow the deadline to slip in order to preserve employee morale

7. Over the course of a day, you prefer to:
have a “to do” list which you follow systematically
“go with the flow,” addressing projects or issues as they come up

8. When you are faced with a decision that impacts your team, you will involve the team in the decision process because:
it builds their buy-in and commitment, and makes them feel “empowered.”
it allows you to collect all the information needed to make the best task-decisions

9. When you are faced with a new situation or change, you usually:
get excited and see it as an opportunity
get anxious and see it as a disruption to the way things were

10. When you are first assigned a project you tend to:
put off working on it until closer to the deadline, using that “adrenaline rush” to focus your efforts
start working on it right away to avoid the stress caused by procrastination

11. When stating your opinions you:
speak “off the top of your head.”
first consider the potential reaction to your statement and then craft the message carefully

12. When you and your boss come to a disagreement on a small point, you:
reiterate your point of view in an effort to change their mind
let the point pass rather than argue

13. When you are at a social event, you are more likely to:
seek out people you don’t know and introduce yourself
stay with your friends and avoid/delay meeting new people

14. When talking to another person, you tend to:
lead the conversation
respond to their comments and questions

15. When you are unsure how to proceed on a task, you:
stop to seek out the correct procedures
make your best guess, finish the task, and assume that "it's easier to beg forgiveness than seek permission."

16. When making a decision, you:
prefer to look at all the details, “cross the t’s and dot the i’s.”
prefer to just look at “the big picture’, the “bottom line”, get the “lay of the land.”

PART TWO

Which word in each pair best describes you? If both appeal to you, choose the one that more strongly describes you.

analytical OR intuitive

informal OR formal

methodical OR  unstructured

talkative OR  quiet

exact OR  approximate

adaptable OR  inflexible

spontaneous OR  contemplative

shy OR  gregarious

competitive OR  collaborative

outspoken OR  diplomatic

exaggerated OR  modest

impulsive OR  careful

patient OR  impatient

insistent OR  yielding

assertive OR  accommodating

passionate OR  calm

PART THREE

 Please look at the sixteen words you checked above. Select the SIX that BEST represent you and write them below:

1.
2.
3.
4.
5.
6.