Date |
Topics/Activities
|
Readings
|
Assignments |
9/14
|
Session 1:
Course Overview and
Introduction to Evaluation of Information Services
|
|
Distributed:
Group Presentation Project |
9/21 |
Session 2:Domain
and Purpose of Evaluation; Evaluation Standards; Research Ethics
Talk by Jon Kimball, Director of
Sponsored Program
at Simmons, on conducting research at Simmons
|
|
Distributed:
Assignment 1 |
9/28 |
Session 3: Planning Evaluation; Evaluation
Models and Framework
Tour to GSLIS Usability Lab |
|
Distributed:
Term Project; Extra Credit Assignment |
10/5 |
Session 4:
Evaluation Measures; Evaluating Research Papers
Talk by Candy Schwartz on
research publication processes and GSLIS PhD Program (6:15-7:00);
Linda
Watkins on evaluation research literature workshop (7:30-7:45)
Group
Presentation: Library Users and Nonusers
|
- Weiss, Chapter 6
-
Matthews, Chapter 3, Chapter 7
-
Evaluating Research Guidelines excerpted from Pyrczak, F. (2005). Evaluating
Research in Academic Journals (Available on the course E-Learning site)
|
Due: Assignment
1
Distributed:
Assignment 2
|
10/19 |
Session 5: Survey Research and
Sampling
Group Presentation:
Evaluation of the
Physical Collection |
- Weiss, Chapter 7
-
Hernon & McClure,
Chapter 6
- Matthews, Chapter
8-9
|
|
10/26 |
Session 6: Evaluation Designs and Quantitative
Tools
Group Presentation:
Evaluation of
Reference Services
|
- Weiss, Chapters 8-9
-
Matthews, Chapter 5 (skip p.
62-73), Chapter 10
|
Team
Formation for the Term Project |
11/2 |
Session 7: Questionnaire Development and
Interview Protocols
Group
Presentation: Evaluation of
Technical Services
|
- Matthews, P. 62-73; 51-52; Chapters
11-12
- Miller, T. I. (1994). "Designing and Conducting Surveys," in Wholey,
et al. (eds). pp. 271-292 (Available on the E-Learning site)
- Frary, R.
A
brief guide to questionnaire development. (Avaiable on the
E-learning site)
|
Due:Assignment
2
Distributed:
Assignment 3
|
11/9 |
Session 8: Qualitative Evaluation Methods; The Role of the
Evaluator
Maria Cervone, Informatics Project
Manager at Harvard speaks on informatics projects that involve
evaluation research
Group Presentation:
Evaluation of Online Systems
|
- Weiss, Chapter 5, Chapter 11
- Matthews, Chapter 4 (skip p.
50-52), Chapter 13
- Sonnichsen, R. C., (1994).
"Evaluators as Change Agent," in Wholey, et al., (eds.), pp.
534-548. (Available on the E-Learning site)
|
|
11/16 |
Session 9:
Observational Studies; Usability Evaluation
Group Presentation:
Evaluation of Bibliographic Library Instruction and Information Literacy
|
- Matthews, Chapter 4 (p. 50-51), Chapter
14
- Marchionini, G., et al., (2003).
"The people in digital libraries: Multifaceted approaches to
assessing needs and impact," in Bishop, et al., (eds.), pp119-160. (Available on the E-Learning
site)
-
Oh, S., & Wildemuth. (2009). Think-aloud protocols. In B. Wildemuth
(ed.) Applications of social research methods to questions in
information and library science. (Available on the e-learning
site)
-
Rubin,
Chapter 1. Overview of Usability Testing
-
Sharp, Rogers, & Preece, Chapter 14.
Usability testing & Field Studies
|
Questionnaire Pilot Testing Time |
11/23 |
Session 10:
Data Analysis and Descriptive
Statistics
Group Presentation:
Evaluation of Customer Services
|
-
Weiss, Chapter 12
-
Matthews, Chapter 6 (p.79-91), Chapter 15
-
Leedy & Ormord, Chapter 11
(p.245-267).
(Available on the E-Learning Site)
- Samuel, J. (2003). Getting started with SPSS for Windows.
Indiana University (Available on the E-Learning Site)
|
Due: Assignment
3
|
11/30 |
Session 11:
Inferential
Statistics; Writing and Presenting Research
Extra Credit
Assignment
Presentation:
Running Usability Testing Sessions
|
- Weiss, Chapters 13-14
- Matthews, Chapter 6 (p. 92-94),
Scan Part IV, Evaluation of Library
- Leedy & Ormord, Chapter 11
(p.267-281).
(Available on the E-Learning Site)
- Hendricks, M. (1994). "Making a
Splash: Reporting Evaluation Results Effectively," in Wholey, et al.
(eds)., pp. 549-575. (Available on the E-Learning site)
|
Class
session takes place in GSLIS TechLab |
12/7 |
Session 12: Evaluation Research Proposal Presentation Day
I
Due:
Written Research Proposal
|
12/14 |
Session 13: Evaluation Proposal Presentation Day
II
|