Date	Topics/Activities	Readings	Assignments
1/28	Session 1: Course Overview and Introduction to Evaluation of Information Services	Course Web Resource Section ALA Guidelines for Information Services Special Panel Session: Real World Evaluation Research and Practice (DVD, on reserve at the library)	Distributed: Group Presentation Project
2/4	Session 2: Domain and Purpose of Evaluation; Evaluation Standards; Research Ethics Talk by Jon Kimball, Director of Sponsored Program at Simmons, on conducting research at Simmons	Weiss, Chapter 1, 2, 4 Matthews, Chapter 1 Joint Committee on Standards for Educational Evaluation, (1994). The Program Evaluation Standards. NIH training module: Human Participant Protections Education for Research Teams	Distributed: Assignment 1
2/11	Session 3: Planning Evaluation; Evaluation Models and Framework Talk by Marlene Heroux, Massachusetts Board of Library Commissioners, on using LibQUAL to improve academic library services	Weiss, Chapter 4 Mattews, Chapter 2 Sharp, Rogers, & Preece, Chapter 12-13	Distributed: Term Project
2/18	No class: President's Day
2/25	Session 4: Evaluation Measures; Evaluating Research Papers Talk by Candy Schwartz on research publication processes and GSLIS PhD Program  Group Presentation: Library Users and Nonusers	Weiss, Chapter 6 Matthews, Chapter 3, 7 Evaluating Research Guidelines excerpted from Pyrczak, F. (2005). Evaluating Research in Academic Journals (Available on the course E-Learning site)	Due: Assignment 1 Distributed: Assignment 2
3/3	Session 5: Survey Research and Sampling Group Presentation: Evaluation of The Physical Collection	Weiss, Chapter 7 Hernon & McClure, Chapter 6 Matthews, Chapter 8	Team Formation for the Term Project
3/10	No class: Spring Break
3/17	Session 6: Evaluation Designs and Quantitative Tools Group Presentation: Evaluation of Reference Services	Weiss, chapters 8-9 Matthews, Chapter 5  (skip p. 62-73),  Chapter 10
3/24	Session 7: Questionnaire Development and Interview Protocols Group Presentation: Evaluation of Technical Services	Matthews, P. 62-73; 51-52; Chapter 11 Miller, T. I. (1994). "Designing and Conducting Surveys," in Wholey, et al. (eds). pp. 271-292 (Available on the E-Learning site) Frary, R. A brief guide to questionnaire development.	Due:Assignment 2 Distributed: Assignment 3
3/31	Session 8: Qualitative Evaluation Methods; The Role of the Evaluator Group Presentation: Evaluation of Online Systems	Weiss, Chapter 5, Chapter 11 Matthews, Chapter 4 (skip p. 50-52), Chapter 13 Sonnichsen, R. C., (1994). "Evaluators as Change Agent," in Wholey, et al., (eds.), pp. 534-548. (Available on the E-Learning site)
4/7	Session 9: Observational Studies Group Presentation: Evaluation of Library Instruction and Information Literacy	Matthews, Chapter 4 (p. 50-51), Chapter 14 Marchionini, G., et al., (2003). "The people in digital libraries: Multifaceted approaches to assessing needs and impact," in Bishop, et al., (eds.), pp119-160. (Available on the E-Learning site)	Questionnaire Pilot Testing Time
4/14	Session 10: Data Analysis and Descriptive Statistics Group Presentation: Evaluation of Customer Services	Weiss, Chapter 12 Matthews, Chapter 6 (p.79-91), Chapter 15 Leedy & Ormord, Chapter 11 (p.245-267). (Available on the E-Learning Site) Samuel, J. (2003). Getting started with SPSS for Windows. Indiana University (Available on the E-Learning Site)	Due: Assignment 3
4/21	No class: Patriot's Day
4/28	Session 11: Inferential Statistics and Writing Research Proposals	Weiss, Chapter 13 Matthews, Chapter 6 (p. 92-94), Scan Part IV, Evaluation of Library Leedy & Ormord, Chapter 11 (p.267-281). (Available on the E-Learning Site) Hendricks, M. (1994). "Making a Splash: Reporting Evaluation Results Effectively," in Wholey, et al. (eds)., pp. 549-575. (Available on the E-Learning site)
5/5	Session 12: Evaluation Proposal Presentation Day I       Due: Written Research Proposal
5/12	Session 13: Evaluation Proposal Presentation Day II                Course Summary & Evaluation