1. REQUIRED READINGS & VIEWING MATERIAL:
   

   1. Textbooks:
   •  Matthews, J. R. (2007). The evaluation and measurement of library services. Libraries Unlimited. ISBN: 978-1-59158-532-9
   •  Weiss, C. H. (1998). Evaluation. Upper Saddle River, NJ: Prentice Hall. ISBN: 0-13-309725-0.

    

   2. Chapters Used in the Reading List:
   •  Bishop, A. P., Van House, N. A., & Buttenfield, B. P. (2003). Digital library use: Social practice in Design and Evaluation. Cambridge, MA: The MIT Press. ISBN: 0-262-02544-2
   • Creswell, J. W. (2007). Qualitative inquiry & research design: Choosing among five approaches (2nd Ed).  Thousand Oaks, CA: Sage. ISBN: 978-1-4129-16-7-3 
   • Green, S. B.,& Salkind, N. J. (2003). Using SPSS for Windows and Macintosh: Analyzing and understanding of data (3rd ed). Upper Saddle River, NJ: Prentice Hall.  
   •  Hernon, P., & McClure, C. R. (1990). Evaluation and Library Decision Making. Norwood, NJ: Ablex Publishing. ISBN: 0-89391-686-2
   •  Leedy, P. D., & Ormrod, J. E. (2005). Practical research: Planning and design (8^th ed.) Upper Saddle River, NJ: Pearson Pretence Hall. ISBN: 0-13-110895-6
   •  Sharp, H., Rogers, Y., & Preece, J. (2007). Interaction design: Beyond human-computer interaction. New York: John Wiley & Sons.  ISBN: 978-0-470-01866-8
   •  Wildemuth, B. M. (2009). Applications of social research methods to questions in information and library science. Westport, CT: Libraries Unlimited. ISBN: 978-1-59158-503-9
   •  Wholey, J. S., Hartry, H. P., & Newcomer, K. E. (Eds). (1994). Handbook of practical program evaluation. San Francisco: Jossey-Bass Publishers. ISBN: 1-55542-657-3

    

   3. Special Panel Session: Real-World Evaluation Research and Practice (DVD)

   The special panel session, held in Fall Semester of 2007, consists of seven panelists representing academic libraries, public libraries, school libraries, special libraries, archives, and information systems talked about evaluation research and practice they conduct in real world information settings. The session was video recorded, and the DVD is available on reserve at the library for students to check out. Viewing the session may help students to recognize the importance and relevance of evaluation skills in a variety of information environments and will inspire students with interesting ideas for evaluation research projects.

   

   WEB RESOURCES:

    

   1. Comprehensive Web Collections on Research Methods, Evaluation Research and Usability:
      
      • Research Methods Resources on the WWW, by Mary Sue Stephenson, Ph.D., The School of Library, Archival and Information Studies, The University of British Columbia.
      • Resources for Methods in Evaluation and Social Research, by Dr. Gene Shackman.  Web site supported by The International Consortium for the Advancement of Academic Publication.
      • Usability.gov,  the primary government source for information on usability and user-centered design. Site developed to specifically assist Web managers, designers, usability specialists, and others create Web sites that are easy-to-use, and useful.
      • Usable Web, by Keith Instone. It is a stale collection of links about usability issues.
      • Library Terms that Users Understand, by John Kupersmith, Reference Librarian at University of California, Berkeley
      • Human Computer Interaction Bibliography by Gary Perlman, a consulting research scientist for OCLC and Director of HCI Bibliography.
      • The Usability Methods Toolbox by James Hom, site created while he was a graduate student at San Jose State University
      • Writing Guide, Colorado state University.
        

       

   2. Glossaries:
      
      1. Concepts in LIS Research:
      • The Epistemological Lifeboat, edited by Birger Hjorland & Jeppe Nicolaisen.
         
      2. Evaluation Research
         • Glossary of Program Evaluation, by The Evaluation Center.
         • Selected Evaluation Terms, by Priscilla Little, Harvard Family Research Project.
         • Glossary of Project Evaluation, by National Science Foundation.
         • Program Evaluation Glossary, by US Environmental Protection Agency.

          

      3. Usability
         • Usability Glossary, from Website Usability 101, University of  Minnesota Duluth
         • Usability Glossary, by Usability First of Foraker Design.
         • SAP Usability Glossary, by SAP Design Guild Team

          

   3. Associations

    

   1. Evaluation
   • American Evaluation Organization
   • UK Evaluation Society
   • Canadian Evaluation Society

    

   2. Usability
   • Usability Professionals Association
   • W3C Web Accessiblity Initiative
   • American Society for Information Science and Technology Special Interest Group Information Architecture (SIG IA)
   • Simmons GSLIS Usability Lab

    

   3. Quality of Library Service
      • LibQual+

    

   4. Selected Online Handbooks, Manuals, and Toolkits on Evaluation
      
      • Step-by-Step Manuals
      • Evaluation Toolkit
      • NSF Handbook for Project Evaluation
      • Guides and Tips on Evaluation Method
      • Evaluation Cookbook
      • Program Evaluation Tip-sheet

       

   5. Evaluation Research and Resource Centers
      
      • The Evaluation Center
      • Evaluation Tools, by National Networks of Libraries of Medicine
      • The Evaluation Resource Links, by Social-Marketing
      • Publications on Program Evaluation, by The Measurement Group

       

   6. Survey Instrumentation and Quantitative Tools:
      
      • Survey Product Links, compiled by American Evaluation Association
      • Online Sample Size Calculation Program, by David A. Schoenfeld, Harvard University
      • Statistics Selector Program, by Bill Trochim, Cornell University.
      • Research Randomizer: Instant Random Sampling and Random Assignment, by Geoffrey C. Urbaniak and Scott Plous, Wesleyan University.
      • Random Integer Generator, from random.org
        

       

   7. Qualitative Research Methods:
      
      • QualPage, by Judy Prieissle and many other contributors at University of Georgia.
      • The Qualitative Reporter, by Dr. Ronald J. Chenail at Nova Southeastern University.

       

   8. Writing Research Articles:
      
      • Writing Empirical Journal Article, by Daryl J. Bem. Cornell University.
      • Examples of APA citation style:  http://owl.english.purdue.edu/handouts/research/r_apa.html
      • Tutorials of APA citation style: http://www.lib.unc.edu/instruct/citations/apa/, by University of North Carolina Libraries.

    

   

   LECTURES AND THE E-LEARNING COURSE SITE

   For each class session, the lecture notes (produced in PowerPoint format) are made available for your review. All the lecture notes are stored in the Simmons E-learning course site and in folders identified by the session headings and content titles.

    

Rong Tang 2011.
Site created by Rong Tang December 2010.