Date |
Topics/Activities
|
Readings
|
Assignments |
1/21
|
Session 1:
Course Overview and
Introduction to Evaluation of Information Services
|
|
Distributed:
Group Presentation Project |
1/28 |
Session 2:
Domain and Purpose of Evaluation; Research Ethics
|
-
Matthews, Chapter 1
-
Beck & Manual,
Chapter 1
-
-
|
Distributed:
Assignment 1 |
2/4 |
Session 3: Planning Evaluation; Evaluation
Models and Framework
Tour to GSLIS Usability Lab |
-
Mattews, Chapter 2
-
Beck &
Manual, Chapter 2
-
Sharp, Rogers, & Preece, Chapter 12-13
-
|
Distributed:
Term Project; Extra Credit Project |
2/11 |
Session 4:
Evaluation Measures; Evaluating Research Papers
Amy Deschenes, Simmons library technology specialist, on
extra credit usability testing for library site
Linda Watkins
visits class to describe evaluation research literature search workshops
|
-
Matthews, Chapter 3
-
Beck & Manual, Chapter 10
-
Evaluating Research Guidelines excerpted from Pyrczak, F. (2005). Evaluating
Research in Academic Journals (Available on the course E-Learning site)
|
Due: Assignment
1
Distributed:
Assignment 2
|
2/18 |
Session 5: Survey Research and
Sampling
Group Presentation:
Library Users and Nonusers |
-
Hernon & McClure,
Chapter 6
-
Matthews, Chapter
7
|
|
2/25 |
Session 6: Evaluation Designs and Quantitative
Tools
Group Presentation:
Evaluation of the Physical Collection
|
-
Matthews, Chapter 5 (skip p.
62-73), Chapter 8
-
Beck & Manual,
Chapters 6-7
|
Team
Formation for the Term Project |
3/3 |
Session 7: Questionnaire Development and
Interview Protocols
Group
Presentation: Evaluation of Electronic Resources
|
-
Matthews, P. 62-73; 51-52; Chapters
9
-
Beck & Manual,
Chapter 4
-
Miller, T. I. (1994). "Designing and Conducting Surveys," in Wholey,
et al. (eds). pp. 271-292 (Available on the E-Learning site)
-
Frary, R.
A
brief guide to questionnaire development. (Avaiable on the
E-learning site)
|
Due:Assignment
2
Distributed:
Assignment 3
|
3/10 |

No
Class: Spring Break
|
3/17 |
Session 8: Qualitative Evaluation Methods; The Role of the
Evaluator
Group
Presentation: Evaluation of
Reference Services
|
-
Matthews, Chapter 4 (skip p.
50-52), Chapter 10
-
Beck & Manual,
Chapter 3
-
Sonnichsen, R. C., (1994).
"Evaluators as Change Agent," in Wholey, et al., (eds.), pp.
534-548. (Available on the E-Learning site)
-
Creswell, (2007). Qualitative
inquiry & research design. Chapter 4: Five Qualitative
Approaches to Inquiry. (Avaiable on the E-Learning site)
|
|
3/24 |
Session 9: Observational Research; Usability Testing
Group Presentation:
Evaluation of Technical Services
|
-
Matthews, Chapter 4 (p. 50-51), Chapters
11
-
Beck & Manual, Chapter 5
-
Oh, S., & Wildemuth. (2009). Think-aloud protocols. In B. Wildemuth
(ed.) Applications of social research methods to questions in
information and library science. (Available on the e-learning
site)
- Rubin, Chapter 1. Overview of Usability Testing
(Available on the e-learning
site)
|
Questionnaire Pilot Testing Time |
3/31 |
Session 10:Historical Research Methods;
Action
Research
Group Presentation:
Evaluation of Online Systems
|
-
Matthews, Chapter 13
-
Beck &
Manual, Chapter 8
|
Due: Assignment
3
|
4/7 |
Session 11: Data Analysis and Descriptive Statistics
Group Presentation:
Evaluation of
Bibliographic/Library Instruction and Information Literacy
|
-
Matthews, Chapter 6 (p.79-91), Chapter 14
-
Beck & Manual, Chapter 9
-
Leedy & Ormord, Chapter 11
(p.245-267).
(Available on the E-Learning Site)
-
Samuel, J. (2003). Getting started with SPSS for Windows.
Indiana University (Available on the E-Learning Site)
|
Class session takes place in GSLIS TechLab |
4/14 |
Session 12:
Inferential
Statistics; Writing and Presenting Research
Group Presentation:
Evaluation of Customer Services
|
-
Beck & Manual, Chapter
11
-
Matthews, Chapter 6 (p. 92-94),
Chapter 15; Scan Part IV, Evaluation of Library
-
Leedy & Ormord, Chapter 11
(p.267-281).
(Available on the E-Learning Site)
-
Hendricks, M. (1994). "Making a
Splash: Reporting Evaluation Results Effectively," in Wholey, et al.
(eds)., pp. 549-575. (Available on the E-Learning site)
|
Class session takes place in GSLIS TechLab |
4/21 |
Session 13: Extra Credit Usability Project Presentation
Evaluation Research Proposal Presentation Day
I
|
4/28 |
Session 14: Evaluation Proposal Presentation Day
II
Due:
Written Research Proposal
|