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There are 13
class
sessions in total. The session by session schedule table below displays course
schedules arranged by Session Number, Date, Topics and Readings &
Assignments.
Here is a list
of important dates and no-class dates:
9/12: First
meeting of class; Tour of the Usability Lab: 3:30-4:00pm
9/19: Presentation from site supervisors
(I):
Christine Michael; Maria Cervone
9/26: Presentation from site supervisors
(II): Lis Pardi; Alberto Accomazzi & Chris Erdmann
10/10:
No class: Columbus Day
10/17:
Maria Cervone, Senior Program Manager, Harvard
Medical School, presents on usability testing of the Harvard Catalyst
Website, 3:00-4:00
11/7:
Usability Term Project Mid-Point Report: Site supervisors attend the session
11/21:
Jim Jensen, Pennsylvania State University, speaks
on Web Analytics, 3:00-4:00
11/28:
UPA Boston representative
Christopher S. LaRoche and Janet Kyle speak about UPA Boston
and UX Research, 2:30-4:00
12/5:
The last hour of the class session
will be for teams working together on the final presentation file
12/12: Usability Term Project Presentations: Site
supervisors attend the session
-- Click the buttons below to go to each month of the semester--
Date
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Topics
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Reading Assignments
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9/12
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Session 1:
Introduction and Overview of Usability Research Concepts and Methods
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Kunicavsky, Chapter 1-2
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Recommended:
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ISO Standard 9241-11 Guidance on Usability (1998 First Edition pdf accessible on the e-learning site)
Assignment 0 -- Usability Lab Devices and Morae Software Training
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9/19
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Session 2: Usability Research Plan: Problems and Scenarios
Presentations from
Site Supervisors
(Christine
Michael: 2:45-3:20; Maria Cervone, 3:25-4:00)
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Kuniavsky, Chapters 3-4
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Rubin and Chisnell, Chapters 1-2
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Hackos & Redish, Chapter 1
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Distributed:
Usability Term Project; Assignment 1 -- Usability Research
Literature Review
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9/26
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Session 3: Usability Scenario Development: User Profiles, Mental Models, and Persona
Presentations from
Site Supervisors
(Lis Pardi: 2:45-3:20;
Alberto Accomazzi & Chris
Erdmann, 3:25-4:00)
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Kuniavsky, Chapters 5, 7
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Hackos & Redish, Chapter 2
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Rubin and Chisnell, Chapters 3, 5
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Norman,
D. A. (1983). Some observations on mental models, in Gentner & Stevens (eds).
Mental Models.(pp.7-14). London: Lawrence Erlbaum Associates. (Full text
accessible on course e-learning site).
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Recommended: Cunningham, H. (2005). Designing a
web site for one imaginary persona that reflects the needs of many. Computer
in Libraries, 25(9), 15-20. (Full-text article accessible on the e-learning
site)
Due:
Assignment 0
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10/3
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Kuniavsky, Chapter 8
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Hackos & Redish, Chapters 3-5
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Rubin and Chisnell, Chapters 4, 8
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Distributed:
Assignment 2 -- Usability Research Methods Review
Due: Assignment 1;
Usability Term Project Team Formation
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10/10
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No Class:
Columbus Day Holiday
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10/17
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Session 5: Usability Research Protocol: Recruitment
and Procedure
Maria Cervone, Senior Program Manager, Harvard Medical School,
presents on usability testing of the Harvard Catalyst Website
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Kuniavsky, Chapter 6
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Rubin and Chisnell, Chapters 6-7
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Hinderer, D. (1998). Challenges in
participant recruiting for usability testing. Proceedings 1998
IEEE International Communication Conference, 2, 417-426. (Fulltext
accessible on course e-learning site)
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Hwang, W., & Salvendy, G. (2010). Number of people required for
usability evaluation: The 10 ± 2 Rule. Communications of the ACM,
53(5), 131-133. (Fulltext
accessible on course e-learning site)
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10/24
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Session 6: Usability Testing I: Conducting the Tests
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Kuniavsky, Chapter 10
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Rubin & Chisnell, Chapters 9-10
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Balas, J. L. (2005). Does your library Web Site Pass the Usability Test?
Computers in Libraries, 25(9), 36-39. (Fulltext accessible on course
e-learning site)
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Letnikova, G. (2008). Developing a standardized list of
questions for the usability testing of an academic library web site.
Journal of Web Librarianship, 2 (2/3), 381-415. (Fulltext
accessible on course e-learning site).
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10/31
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Session 7: Usability Testing II: Data Analysis and Report
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Kuniavsky, Chapter 17
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Rubin and Chisnell, Chapters 11-12
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Distributed:
Assignment 3
-- Usability Tools Review
Due:
Assignment 2
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11/7
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Site supervisors attend the
informal report
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11/14
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Session 9: User
Experience Research: Heuristics, Surveys, and Focus Groups
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Kuniavsky, Chapters 9, 11
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Lehman & Nikkel, Chapters 2-4
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Oldham, B. W. (2008). Focus groups and usability testing in
redesigning an academic library's web site. Journal of the
Web Librarianship, 2(2/3), 219-241. (Fulltext accessible on
the course e-learning site).
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11/21
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Session 10: User Experience Research: Card Sorting and Web Log Analysis
Jim Jansen, Pennsylvania State
University, speaks on Web analytics
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Kuniavsky, Chapters 12-13
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Lehman & Nikkel, Chapters 5, 8
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Breeding, M. (2005). Analyzing web server logs to improve a site usage.
Computers in Libraries, 25(9), 26-29. (Fulltext accessible on the course
e-learning site).
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Fang, W., & Crawford, M.E. (2008). Measuring law library catalog
web site usability:
A web analytic approach. Journal of Web Librarianship, 2(2/3), 287-306. (Fulltext
accessible on the course e-learning site).
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Jansen, J. B. (2009). Understanding User -- Web Interactions via
Web Analytics. Morgan & Claypool. Chapters 2, 5.
Due:
Assignment 3
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11/28
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Session 11: Advanced and Alternative Usability Research Methods;
Usability Tools
UPA Boston
representative Janet Kyle and Christopher S. LaRoche on UPA Boston and UX research
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Kuniavsky, Chapters 14-16
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Rubin & Chisnell, Chapter 13-14
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Lehman & Nikkel, Chapter 10
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12/5
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Team In-Class Work Time: 3:00-4:00
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Kuniavsky, Chapters 18
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Lehman & Nikkel, Chapter 11
 Due:
Usability Term Project Written Report
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12/12
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Session 14: Course Summary
Usability Term Project Presentation
(Site Supervisors Attend the Session) |
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Rong Tang 2011.