I. Required Textbooks

Both required textbooks are available online through Simmons Library's books24x7 subscription.

1. Kuniavsky, M. (2003). Observing the User Experience: A Practitioner's Guide to User Research. San Francisco, CA: Morgan Kaufmann. ISBN: 978-1-55860-923-5. Access online version here: http://0-www.books24x7.com.library.simmons.edu/marc.asp?bookid=7061

2. Rubin, J., & Chisnell, D. (2008). Handbook of Usability Testing. Indianapolis, IN: Wiley. ISBN: 978-0-470-18548-3. Access online version here: http://0-www.books24x7.com.library.simmons.edu/marc.asp?bookid=25203

II. Required Chapters and Readings:

Multiple chapters from the following books are part of required readings.

1. Hackos, J, T. & Redish, J. C. (1998). User and Task Analysis for Interface Design. New York: Wiley. ISBN: 978-0-471-17831-6. Access online version here: http://0-www.books24x7.com.library.simmons.edu/marc.asp?bookid=11249

2. Lehman, T., & Nikkel, T. (2008). Making Library Web Sites Usable: A LITA Guide.  New York: Neal-Schuman. ISBN: 978-1-55570-620-3.

In addition, there are a number of online readings assigned to various class sessions. Students are also required to learn the Morae software through lab-based training and by going through various tutorials and documentations made available on the TechSmith web site. See session-by-session schedule for individual readings.

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I. Web Resources:

There are countless websites containing usability resources. Here listed below are a selection of sites and resources that you may find it useful for usability research and practices:

1. Web sites:

• usability.gov: http://usability.gov/
• useit.com: http://www.useit.com/
• Boxes and arrows: http://boxesandarrows.com/
• usabilityfirst: http://www.usabilityfirst.com/
• theusabilityteam: http://theusabilityteam.com/
• WebJunction: http://webjunction.org

2. Web resources on usability complied by UX companies and professional organizations:

• From Information & Design: http://infodesign.com.au/usabilityresources
• From User Interface Engineering: http://www.uie.com/articles/
• From Usability Professionals Association: http://www.upassoc.org/usability_resources/
• From Usability Net: http://www.usabilitynet.org/home.htm
• From Usability and User Experience: http://www.stcsig.org/usability/topics
• From Usability at OCLC: http://www.oclc.org/usability/default.htm
• From usabiilty.gov: The research-based web design & usability guidelines: http://www.usability.gov/guidelines/guidelines_book.pdf
• From ACM SIGCHI: HCI Bibliography: Human-Computer Interaction Resources: http://www.hcibib.org/
• From Classic Systems Solutions: Articles on Usability and Design: http://www.classicsys.com/css06/cfm/articles.cfm
• From Usability First: Glossary on Usability: http://www.usabilityfirst.com/glossary/
• From Apple, Inc: Apple Human Interface Guidelines: http://developer.apple.com/library/mac/documentation/UserExperience/Conceptual/AppleHIGuidelines/OSXHIGuidelines.pdf 

3. National and Local Professional Associations and Groups:

• Usability Professionals Association: http://www.upassoc.org
  • UPA Boston: http://www.upaboston.org
• ACM (Association for Computing Machinery) SIGCHI: http://www.sigchi.org
  • Boston CHI: http://www.bostonchi.org
• ASIST (American Society for Information Science and Technology) SIG IA (Information Architecture): http://www.asis.org/SIG/ia.html
  • IA Summitt: http://2011.iasummit.org/
• W3C (The World Wide Web Consortium): http://www.w3.org 
  • W3C WAI (Web Accssibility Initiative): http://www.w3.org/WAI/
• STC (Society for Technical Communication): http://www.stc.org/
  • Usability & User Experience SIG: http://www.stcsig.org/usability/
• Neilsen Norman Group: http://www.nngroup.com/
  • Don Norman's jnd (Just noticeable difference): http://www.jnd.org/ 
  • AskTOG: http://www.asktog.com

 

II. Morae Tutorials and Documentations:

• TechSmith's Morae Main Page: http://www.techsmith.com/morae.asp
• Morae Video Tutorials: http://www.techsmith.com/learn/morae/default.asp
• Morae Documentation: http://www.techsmith.com/learn/morae/documentation.asp

 

III. Lecture Notes, course wiki page, and E-learning Course Page

For each class session, the lecture notes (produced in PowerPoint format) are made available for your review. All the lecture notes are stored in the E-Learning course page and in folders identified by the session headings and content titles.

 

Rong Tang 2011.
Site created by Rong Tang August 2011.